Safety
Know who's picking you up.
Every Vaya ride is a licensed local taxi. Before you get in, the app shows you which cab is coming and gives you ways to check it.
Before you get in
- 01Check the taxiThe Your taxi card shows the plate, the car and the licence number with its town. Match the plate at the kerb.
- 02Ask for the codeTurn on Verify driver and you get a code when the taxi is assigned. The driver has the same one.
- 03Ride with who you asked forAsked for a female driver and someone else came? Report it in the app - the ride is cancelled for free and it's on record.
In an emergency, call 112.
Female driver
Women riders can ask for a female driver. If none is on duty right now, the app tells you straight away.
Your gender stays private
You set it in Settings only to use this option. Nobody else sees it.
Reports are acted on
Two reports suspend that driving profile until the licence holder reviews it.
Message your driver
Running late, or at a side door? Tell the driver in the app.
Get Vaya on your phone.
Available now on the App Store. Coming soon to Google Play.
Tell me when it's live- iPhoneApp StoreDownload
- AndroidGoogle PlayComing soon
On a computer? Scan to open it on your phone.